Collection Development Department
The department is engaged in the systematic formation of the collection of the National Academic Library of the Republic of Kazakhstan in accordance with the thematic-structural model.
Main areas of work: replenishment of the collection with domestic printed publications, documents about Kazakhstan in the languages of the peoples of the world, and all types of foreign publications received from near and far abroad. Other sources of replenishment are also used: international book exchange, gifts from authors and patrons, mandatory free copies of Kazakhstani publications. The department also works with publications issued under state orders and the "Socially Significant Types of Literature" program. It participates in replenishing the collection of the Kazakhstan National Electronic Library.
Head: Abisheva Gulnar Kakenovna
Tel.: +7(7172) 47 26 88
e-mail: gulnarabisheva@mail.ru
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Document Processing and Cataloging Department (DPCD)
The department ensures the fullest disclosure of the book collection through the systematization of the electronic catalog to promptly satisfy readers' requests.
Main tasks: scientific processing of incoming documents; technical processing; creation of bibliographic records and indexing according to international standards; participation in the practical use of the electronic catalog; development of the "Cataloguer" module of KazNEB; editing and replenishing the electronic catalog; managing its filling. Work is underway to create a national database of authority records for geographical names.
Head: Tauekelova Zhanna Serikovna
Tel.: +7(7172) 47 26 87
e-mail: Zhannafaizolla@mail.ru
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Collection Storage and Preservation Department (CSPD)
The department ensures the preservation and use of the main collection of the National Academic Library: domestic and foreign books, newspapers, magazines, audio and video materials, CDs, DVDs, leaflets, postcards, etc.
Main tasks: scientific organization of the placement and storage of the collection; maintaining the necessary physical, chemical, biological, and sanitary-hygienic conditions for preservation. The department fulfills reader orders for books stored in the repository (execution time — up to 20 minutes). Book delivery to reading rooms is carried out by the "Telelift" system.
Acting Head: Akkulova Nurgul Alpysbaevna
Tel.: +7(7172) 47 26 70
e-mail: n.akkulova@mail.ru
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Information and Bibliographic Services Department (IBSD)
The department provides users with reference-bibliographic and consulting services for information search. It provides full and prompt library-bibliographic services to all categories of readers. The virtual reference service "Ask a Librarian" operates on the portal www.nabrk.kz. Bibliographic indexes on current topics, significant events, and outstanding personalities are compiled.
Head: Tashimova Botagoz Samarkanovna
Tel.: +7(7172) 47 26 57
e-mail: bota_t72@mail.ru
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Reader Registration and Services Department (RRSD)
The main task is the fast and high-quality fulfillment of requests from all categories of users and the formation of a stable interest in reading.
The department includes: the reader registration sector, reading rooms — scientific, scientific-humanitarian, Abish Kekilbayev Hall, Turkology Hall, "Kamkorlyk" Hall for people with disabilities, and children's literature halls. Access to electronic resources is organized.
Head: Tekesbayeva Nurbala Nurtayevna
Tel.: +7(7172) 47 26 98
e-mail: ntekesbayeva@mail.ru
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User Services Department
One of the main structural units of the library. It includes the following sectors: general reading room, periodicals, fiction.
Reading rooms: General, named after A. Nurpeisov, fiction, "Abai" academic, scientific-technical, "Zhazushy", "Galym", "Rukhani Zhangyru", "Akim Tarazi", named after writer Kazhygali Mukhanbetkaliuly.
The main task is equal access to quality services. Here you can use the collections, receive consultations, bibliographic references, and work with the electronic catalog and remote databases.
Head: Rakhmetzhanova Aigul Nazarbaevna
e-mail: Ran8@bk.ru
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Foreign Literature Department (FLD)
The goal is to provide high-quality library and information services and develop cultural cooperation with foreign representatives and organizations.
It includes: the World Literature Hall, Information Development Center (partners — Asian Development Bank, World Bank in Kazakhstan), "Window to Korea" and "Pakistan" corners, and the Goethe-Institut study corner. Cultural and educational programs are held here, and conditions are created for learning foreign languages and intercultural dialogue.
Head: Salykova Elmira Rakhimzhanovna
Tel.: +7(7172) 47 26 99
e-mail: salykova-elmira@nabrk.kz
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Electronic Resources Management Department (ERMD)
A structural unit whose goal is the implementation of information and communication technologies in library processes.
It includes: the Kazakhstan National Electronic Library Department, Electronic Resources Access Department, Document Digitization Section, and Technical Section.
Main areas: replenishment of the electronic collection, delivery of documents in electronic form, organization of access to the Internet and databases, improving users' computer literacy, creation and administration of the library's own web resources.
Acting Head: Ratova Gulshat Ikhlasovna
Tel.: +7(7172) 47 26 79
e-mail: kazneb.kz@mail.ru
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Information and Cultural Programs Department (ICPD)
The work is aimed at forming a positive image of the library as a modern information, educational, and cultural center.
Main tasks: organization and holding of events, book presentations, round tables, exhibitions, lectures, and mass events; coordination with government agencies, educational and cultural institutions, public organizations, creative associations, national-cultural centers, and international organizations; filling the website www.nabrk.kz; conducting library tours.
Head: Orazova Kulyash Daniyarovna
Tel.: +7(7172) 47-27-04
e-mail: kuleke.rz@mail.ru
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Research, Management and Marketing Department
Tasks: introduction of management and marketing technologies into the library's work, promotion of scientific approaches; adaptation of classical marketing and management theories to library practice; analysis of the market for library and information services.
Head: Mukataeva Zhansulu Kalievna
Tel.: +7(7172) 47 26 75
e-mail: zhansulu_kokche@mail.ru
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Restoration, Publishing and Analytical Activities Department (RPAAD)
Main tasks: publishing activities of the library. The result is the production of products with the NAB RK logo: methodological and library materials, image products (booklets, badges, business cards, banners, invitations, advertising, etc.).
Head: Urdabaeva Ainash Kanievna
e-mail: ms.ainash@mail.ru
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Records Management and Document Flow Department
Tasks of the department: organization, coordination, and control of documentation support for the institution's activities; information and analytical support for the head; control over the execution of decisions; selection, accounting, use, and storage of documents.
Head: Aitkhozhina Zhanara Aitbekovna
Tel.: +7(7172) 47 26 67
e-mail: info@nabrk.kz